Have you noticed that whenever you visit a website, a chatbot may appear at the bottom of your screen to assist you with your enquiries? Or, if there are any potential anomalies, bots can help monitor a website’s performance and alert owners and admins? These are the bots you referred to as “good bots.”
However, not all bots are good. In the wrong hands, bots can be used to carry out nefarious deeds, cause digital harm and disrupt services – from spamming, content scraping, account takeovers, inventory hoarding, application denial of service attacks, and many others.
With today’s sophisticated bots posing a huge threat, organisations need a bot management strategy or solution to mitigate their business from bot attacks.
Find out more about bot management and how Cloudflare can help you protect your organisation from malicious bots.
