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Singapore Firms Urge Stronger Data Security Measures: Dell Study

Dell Technologies (NYSE: DELL) released the latest edition of its Global Data Protection Index (GDPI) Cyber Resiliency Multicloud Edition, reinforcing the importance of staying the course when it comes to protecting data in today’s digitally transformed world. Navigating the complex terrain of data protection remains a formidable challenge and demands a steadfast commitment to understanding all the risks that can threaten an organisation’s data. The latest GDPI brings into focus new insights into the heightened threat of cyberattacks, the rise of generative AI and the ongoing expansion into multi-cloud environments.

Concern over cyber threats continues to grow and remains at the top of the list for causes of organisational disruption, with 64% of respondents in Singapore reporting a cyberattack that prevented access to data within the past 12 months. The monetary impact on organisations is considerable with costs more than doubling over our last report to $1.4 million on average globally.

“With massive data growth, unique data mobility needs, and increased experimentations with generative AI, organisations in Asia Pacific and Japan must juggle multiple fronts to effectively protect their data,” said Lucas Salter, General Manager, Data Protection Solutions, Dell Technologies, Asia Pacific, Japan & Greater China. “In times where cyber attacks grow in frequency and sophistication, customers need a holistic data protection strategy with an integrated portfolio of solutions to improve their cyber resilience.”

This concern is well founded as 77% of organisations surveyed are worried that their existing data protection measures are unable to cope with ransomware threats. 64% are not very confident that they could reliably recover in the event of a destructive cyberattack. Yet despite these perspectives, most organisations (57%) invest more in cyber prevention than cyber recovery. The balance between prevention and recovery needs to be carefully thought through considering the reality that successful attacks are on the rise.

Another reoccurring red flag is that 89% of organisations believe that the rise in remote workers, fuelled by the pandemic and still prevalent today, has increased their exposure to data loss from a cyberattack.

New insights were also uncovered regarding the use and effectiveness of insurance policies to help mitigate an organisation’s financial exposure. While 99% of organisations cited the use of ransomware insurance policies, they noted that several conditions could limit coverage. For example, 76% responded that proof of best practices for cyberthreat prevention was required, 57% indicated some scenarios would void the policy and 47% pointed to the fact that payments to some entities may be restricted by law.

In the end, 94% of organisations had to pay to access their data. So, while insurance policies can be a valid component of a cyber security strategy, organisations must understand their limitations.

In response to these growing threats, organisations are not sitting still when it comes to fortifying their cyber resiliency. Several trends indicate that organisations are becoming more proactive with 55% bringing in professional services to bolster resources, 51% conducting regular cyber recovery testing and 40% having deployed a cyber vault with physical and logical separation from production data.

For the first time, the GDPI probed into the impact of generative AI on both the cyber threat landscape and future data protection requirements. 43% believe that generative AI will provide an advantage to their organisation’s cyber security posture but 91% also agree that generative AI is likely to generate large volumes of new data and increase the value of certain data types, which will need to be considered when mapping out their future data protection strategies.

While multi-cloud is still the preferred strategy for organisations seeking to deploy or update applications, data protection continues to be a major concern. 61% of IT decision-makers are not very confident that their organisation can protect all the data across their public clouds and 35% of organisations cite challenges over data security in public multicloud. Continuing to increase confidence in multi-cloud data protection and cyber security is critical considering the majority (>57%) of respondents believe these are the most important capabilities for enabling operations.

As organisations increasingly turn to public cloud solutions, implement hybrid working models, and experiment with generative AI, the criticality of data protection is more evident than ever. Yet, securing and safeguarding digital assets is becoming a more complex challenge for many. In a landscape continuously threatened by cyberattacks, businesses need to chart a path and stay the course.

The Global Data Protection Index surveyed 1,500 IT and IT security decision-makers from a wide range of public and private industries in September and October 2023 across the globe.

Read the full research report at Global Data Protection Index Report.

CSA Editorial

Launched in Jan 2018, in partnership with Cyber Security Malaysia (an agency under MOSTI). CSA is a news and content platform focusing on key issues in cybersecurity in the region. CSA is targeted to serve the needs of cybersecurity professionals, IT professionals, Risk professionals and C-Levels who have an obligation to understand the impact of cyber threats.

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