Smart, PLDT Enterprise Elevate Mobile Security with GSMA-Certified Network APIs, Advancing Safer Authentication Beyond OTPs

As digital fraud escalates, Smart Communications, Inc (Smart), the wireless arm of PLDT, together with PLDT Enterprise, the corporate arm of PLDT, are leading the charge in protecting businesses and consumers. With advanced authentication solutions such as the Silent Authentication, PLDT and Smart’s recently GSMA-certified Open Gateway API, financial institutions, e-commerce platforms, and enterprises of all sizes are able to deliver seamless and safer mobile transactions while protecting users from phishing, identity theft, and other cyber threats.

Safer Transactions in the Digital Age

The Philippines has become one of Asia’s top e-shopping phishing attacks destinations, with billions lost to fraudulent online activities. Cybercriminals are constantly evolving their tactics, exploiting gaps in authentication systems, particularly in industries that rely heavily on digital transactions. As more businesses go online, the need for frictionless yet highly secure authentication has never been more urgent.

PLDT Enterprise, in collaboration with Smart, has introduced Silent Authentication, a network-based verification solution that serves as an alternative to the traditional one-time passwords (OTPs), reducing the risk of phishing, identity fraud, and OTP interception. This seamless method of authentication not only enhances security but also improves the user experience by enabling faster and more secure digital interactions.

A Game-Changer for Banking, E-Commerce, and Small Businesses

As the only Philippine telco to have a GSMA-certified Number Verification API with Silent Authentication, Smart, through PLDT Enterprise, is leading the charge in fraud prevention and identity security for businesses. The solution is already proving beneficial in three key sectors:

• Banking, Finance, and Insurance Services – By replacing OTPs with Silent Authentication, banks and digital wallets can protect users from fraud while ensuring smoother login and transaction experiences.
• E-Commerce and Retail – Mobile online platforms can leverage the technology to prevent unauthorised account access and fraudulent purchases, reducing chargebacks and enhancing buyer trust.
• Small and Regional Enterprises – Cybersecurity is no longer just for large corporations. PLDT Enterprise ensures that small businesses can access enterprise-grade security, allowing them to operate in financial transactions safely in the digital space.

“As cyber threats continue to evolve, businesses must stay ahead by integrating secure yet seamless authentication methods,” said John Gonzales, First Vice President and Head of Enterprise Consulting Services and Technology Management at PLDT Enterprise. “Through Silent Authentication and Open Gateway APIs, we are creating a future where digital trust is built into every transaction, empowering businesses and consumers alike.”

Scaling Cybersecurity for the Future

By pioneering GSMA Open Gateway-certified solutions, PLDT Enterprise is reinforcing its commitment to cybersecurity, innovation, and digital transformation as the telco group continues to explore and introduce GSMA-certified APIs for businesses. With Silent Authentication and Open Gateway APIs, PLDT Enterprise is not just securing transactions—it is shaping the future of digital security for all businesses in the Philippines.