Tanium Strengthens Security with ServiceNow Integration, Reducing Cost and Risk

Tanium, the industry’s leading provider of Converged Endpoint Management (XEM) and Strategic Integration Partner of ServiceNow, announced the launch of two joint solutions – Tanium ITX and Tanium Security Operations for ServiceNow, powered by the Now Platform. Leveraging Tanium’s real-time data across the ServiceNow configuration management database (CMBD), these powerful new solutions allow CISOs, CIOs, and IT leaders to address complex challenges of IT estate management via an integrated, strategic platform approach with end-to-end automation and control.

CIOs and IT leaders are challenged with a rapidly evolving landscape marked by technological advances, shifting business priorities, budget constraints, and increasing cybersecurity threats. They are burdened by multiple-point solutions required to keep end-user devices and corporate infrastructure up-to-date and secure. When organisations lack reliable reporting on software licenses or are unable to recover those licenses at scale, leaders are left without a single source of truth, often resulting in higher costs and compliance problems. From a security perspective, their ability to reduce and remediate risk exposure and vulnerable assets quickly is hindered when they are unable to effectively determine the root cause and analysis of downstream impacts. This makes the need for an accurate, real-time CMDB more critical across the IT estate.

“The partnership between Tanium and ServiceNow gives our joint customers complete oversight across their entire IT estate, eliminating blind spots and maximising the value of their investments,” said Shawn Gallagher, VP of Strategic Alliances, at Tanium. “Tanium’s real-time endpoint data is accurate at any scale, and unlike other joint solutions, allows customers to identify and resolve threats and vulnerabilities quickly in addition to consolidating tools, reducing manual efforts, eliminating customisations, and optimising spend. Today’s announcement furthers our commitment to delivering the real-time visibility that gives our customers a unified approach to managing their IT estate with speed, efficiency, and reduced risk.”

Tanium ITX for ServiceNow unifies IT Service Management, IT Asset Management, and IT Operations Management with trusted visibility, control, and remediation through a complete and real-time CMDB. The solution:

• Provides broad, real-time visibility into hardware, software, and virtual asset inventory and usage.

• Reduces costs from unnecessary hardware and software spending by knowing exactly what is owned, what is being paid for, and how it’s being used (or not).

• Improves mean time to investigate (MTTI) and mean time to remediate (MTTR) SLAs, as well as the total experience for IT agents, employees, and customers.

• Eliminates time-consuming, manual processes in the request and fulfilment of end-user software by automating software deployments on end-user machines with a self-service software catalogue tied to procurement, approvals, and license pools.

• Leverages workflows and automates patch operations to proactively secure the IT environment – all tied to planned change management processes.

Tanium Security Operations for ServiceNow unifies IT, security, and risk teams in ServiceNow to proactively identify, prioritise, and remediate risk from vulnerabilities, unauthorised changes, non-compliant configurations, and security incidents. The solution: