Entrust Helps Businesses Fight Fraud with New AI-powered Facial Biometric Authentication Capability

Entrust, a global leader in trusted payments, identities, and data security, today introduced AI-powered identity verification as a new capability for its Identity-as-a-Service (IDaaS) platform.

As cyber threats evolve and grow more sophisticated, businesses are facing escalating risks and financial losses. In 2024, US businesses lost an estimated $112 billion to fraud, the equivalent of nearly 7% of their revenue. Modern attacks, such as deepfakes, synthetic identities, and advanced phishing campaigns leveraging AI render traditional security measures increasingly insufficient. The 2025 Identity Fraud Report revealed digital forgeries now account for 57% of document fraud cases, a 244% increase on last year. Deepfake attempts, occurring on average every five minutes, now account for 40% of video biometric fraud attempts.

In response to these threats, Entrust IDaaS now includes AI-driven biometrics, phishing-resistant passwordless multi-factor authentication (MFA), adaptive risk-based authentication (RBA), and secure digital onboarding. The newest feature allows the biometric data to be stored directly on a user’s mobile device rather than in the cloud. This addresses the needs of businesses who prefer on-device data storage to comply with certain data protection regulations. It also enhances use cases such as securing privileged actions and high-value transactions through facial biometrics as a step-up authentication method without compromising on user experience.

How it works

The solution enables businesses to securely onboard users by capturing an encrypted biometric identifier, which is stored either on the user’s device or within a secure customer business database. At moments of high risk, such as during account recovery or making a large financial transaction, users recapture their biometric for comparison against the original encrypted biometric identifier. This provides enhanced fraud prevention and protection, since physical biometrics are significantly harder to replicate or steal than credentials such as passwords or tokens.

Additional benefits to businesses include:

• Enhanced Fraud Prevention: Effective against deepfakes, synthetic identities, and other advanced threats
• Phishing-Resistant Authentication: Eliminates vulnerabilities exploited by phishing attacks using passwordless methods
• Improved Data Privacy: Minimises cloud-storage risks by enabling storing biometric data on end-user devices
• Streamlined User Experience: Reduces reliance on cumbersome methods like passwords or tokens, offering fast, intuitive authentication

“With fraud becoming more sophisticated, it’s more important than ever that businesses establish verified identities from day one,” said Bhagwat Swaroop, President of Digital Security at Entrust. “Failure to do so allows more bad actors through a business’ front door, increasing fraud risks and forcing reliance on clunky step-up authentication methods at day two and beyond. Entrust facial biometric authentication with Onfido identity verification offers an efficient, low-friction way to confirm user identities throughout the user’s lifecycle, helping businesses answer the question: is this user still the same person we onboarded at day one?”

Industry Recognition

The integration builds upon the market leadership of Entrust, which was recently named a Leader in the 2024 Gartner Magic Quadrant for Identity Verification, and as a Challenger in the 2024 Gartner Magic Quadrant for Access Management for the second consecutive year. Entrust was also recently named as Innovation Leader in Frost & Sullivan’s 2024 Frost Radar™ for Customer Identity and Access Management, further reflecting its role as a provider of security solutions.

Schedule a personalised demo with a digital identity expert to see how AI-driven facial biometric authentication can transform your security strategy and help safeguard your digital ecosystem. Learn more and book your demo today.