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‘My AI Did It’: Why Autonomous Systems Will Need a Human Anchor in APAC’s Digital Economy

When AI makes a decision, who is ultimately accountable?

Singapore’s Smart Nation journey is entering its most ambitious stage. In the coming years, Artificial Intelligence (AI) agents will not only assist humans—they will act for them. These agents will shop, move funds, manage portfolios, negotiate prices, and even sign contracts autonomously. The productivity gains are undeniable, but they also raise an increasingly urgent question: When AI makes a decision, who is ultimately accountable?

This issue is set to surface across ASEAN in 2026, as cross-border digital transactions become fully automated. Imagine an AI agent hosted in Singapore reallocating savings into a Thai equity fund, or executing a digital asset purchase in the Philippines. If the user disputes the outcome, the argument “My AI did it—not me” will not stand in court or in front of regulators. Liability will still fall on humans or institutions. Regulators will demand verifiable proof of who authorised the transaction and whether the AI remained within its approved mandate.

AI Has Given Rise to New Security Challenges

This is where the region’s identity framework must evolve. Traditional KYC (Know Your Customer) is no longer enough in a world of autonomous AI. Institutions will need to adopt KYA—Know Your Agent.

Singapore is already signalling how this should work. The Monetary Authority of Singapore (MAS) has strengthened its stance through the FEAT principles, the Veritas initiative, and, most recently, the AI Risk Management Guidelines, which emphasise governance, human accountability, and rigorous controls across the AI lifecycle. The message is clear: autonomy cannot exist without oversight.

In the future, every authorised AI agent will need its own verifiable identity, bound directly to a human’s proven biometric. This creates a secure, traceable chain of custody—from a person’s intent in Jakarta to an AI agent’s execution in Hong Kong—that can withstand regulatory scrutiny across borders. Far from slowing innovation, this strengthens trust, enabling the region’s digital economy to scale confidently and safely.

The winners in APAC’s next phase of digital transformation will not be the fastest movers, but the most trusted. As AI becomes an active participant in financial and commercial life, the ability to anchor every autonomous action to a verified human will be the foundation of digital trust for the next decade.

Oon Ee Khoon

Managing Director, APAC, Jumio

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